Is there a way to see which email addresses didn't
Unfortunately not at this time (it is on our wish list). Our recommendation
is to open your email database in Excel and quickly look for a few
common problems we've seen over the years.
Sometimes if there is an empty cell with a space in it the system
will attempt to import it as well. If your list matches up with
your subscriber count that is probably what happened. In cases like
this you do not need to do anything.
- Emails with extra spaces
- Spare commas or other characters not normally used
in email addresses
- System characters
- or any key fields missing (no email address for
A handy tool for cleaning up a database prior to import is a free
Excel add on for Windows called ASAP Utilities. You can download
it at www.asap-utilities.com
and install. It adds a menu bar to your Excel program which enables
you to run over 300 useful and powerful utilities. A moderate amount
of Excel experience is required.
If you get stuck call us for assistance.