Browse our users guide for easy, fast, self-guided support for using the TornadoEmail newsletter system.    



Read / Open Tracking
When this feature is turned on during a mailing you build statistics each time a user opens and reads your HTML or multi-format mailings. To view this feature, click on “Message Archive” or “Archive/Stats” on the menu at the top. Click on “i” beside a message to read its statistics. Your Read/ Open statistics are beside “Reads” at the top of the screen.

Each time a user opens an email it’s counted as a read. Click on the number of reads for greater detail.

Here you can view statistics detailing which users open and read your mailing, when, and how many times.

As with link tracking you can then create a list based on those statistics and export the list to a .CSV file for further work on programs like Excel.



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